Privacy policy

1. Personal information we collect

Contact information, including email address and password, to register with our website

Identification and contact information such as name, phone number, and shipping address, as well as financial information or payment account information for shipping, returns, refunds, sales tax determination, and billing activities maths

Transaction details, such as return and refund details, gift card numbers, and order history in our Services, to perform basic functions, including processing payment requests and return your item as well as keep you informed about order status and shipping logistics

Location data at an IP address-based level, to tailor your experience in terms of site display, language or user experience to local preferences

Your communication history with us through various channels, such as email, phone, social media, mail, instant chat, and our customer service platform, to respond respond to your requests and update you about your account and the Services

Photos you upload to our Services in accordance with our Terms and Conditions, to provide product advice and to allow you to voluntarily show other potential customers what items will look like when purchased or wear

Device identifiers, operating system information, and cookie information are not directly identifiable to target and measure the effectiveness of the ads we serve

Data about how you interact with our Services, such as browsing, adding to cart, saving items, placing orders, and returning items for market research, statistical analysis, and advertising display personalized based on your activity on our website and informed preferences.

2. How we use your personal data

To create an account with us and manage your account, to provide you with our Services

To fulfill or process orders

To provide customer service and support or provide you with service-related information

To carry out other marketing, advertising or promotional activities

To improve our products or services or for personalization

To prevent and investigate fraud, security incidents and other illegal activities

To comply with legal or compliance requirements.

3. Share your personal data

We do not sell any of your personal information to any third parties.

However, as an important part of providing services to you, we share your data with the following types of companies:

– Companies involved in your deliveries, such as payment providers, warehouses, order packers and delivery companies

– Professional service providers, such as marketing agencies, advertising partner website hosts and 3rd party platform providers, who help us run our business

– Law enforcement and fraud prevention agencies or anyone required by law.

4. Cookies

– What are cookies?

Cookies are small text files that a website or its provider downloads to a device’s local storage through a web browser. These text files allow your system and our Website to recognize your browser and remember certain information about you.

Our website uses “first party” and “third party” cookies. We use these cookies: to help our Services work properly; to provide a safe browsing experience during your use of our Services; to passively collect information about your use of our Services; to measure how you interact with our marketing campaigns; to help us improve our Services; and to enhance the convenience and usability of our Services.

– How to control or delete Cookies:

We use non-essential cookies based on your consent. You have the right to withdraw that consent and refuse the use of cookies at any time and we have explained how you can exercise this right below. However, please note that if you choose to decline cookies, you may not be able to use the full functionality of our Platform.

You can set your cookie preferences by changing your browser settings so that cookies from this Platform cannot be placed on your computer or mobile device. To do this, follow the instructions provided by your browser (usually located in the “Help”, “Tools” or “Edit” widget).

5. Information storage:

We will retain your information for as long as you have an account, or for as long as necessary to provide our services to you, or for as long as necessary solely to provide reporting related to Trend analysis and support.

We may also retain some of your information even after you close your account or when we are no longer needed to provide services to you. This is for reasonably necessary purposes or where we are required to satisfy legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce these terms and conditions. This lawsuit is to sue. This is subject to our terms.

6. Protect your information:

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

7. Your rights:

Request access to your Personal Data: The right to access, update or delete information we have about you. Whenever possible, you can access, update or request deletion of your personal data directly in your account settings. If you are unable to perform these actions yourself, please contact us for assistance. This also enables you to receive a copy of the personal data we hold about you.
Request correction of personal data we hold about you. You have the right to have any incomplete or inaccurate information we hold about you corrected.

Object to the processing of Your Personal Data: This right exists where we rely on a legitimate interest as the legal basis for our processing and there is something about your particular situation that You want to object to our processing of your personal data on this basis. You also have the right to object to our processing of your personal data for direct marketing purposes.

Request deletion of Your Personal Data: You have the right to request us to delete or remove personal data where there is no good reason for us continuing to process it. Request transfer of your personal data. We will provide it to you or to a third party. You have selected your personal data in a structured, commonly used and machine-readable format. Please note that this right only applies to automated information that you have initially consented to us using or where we are using the information to perform a contract with you.

Withdraw your consent: You have the right to withdraw your consent to the use of your personal data. If you withdraw your consent, we may not be able to provide you with access to certain functions of the service.

8. Children

Our Services are not directed to, and we do not knowingly collect, personal information from children under 16 years of age or minors (as required by applicable national laws). If you are a minor, please do not attempt to fill out our forms or submit any personal information about yourself to us. If a minor has provided us with personal information without the consent of a parent or guardian, the parent or guardian must contact us immediately to delete the personal information. relating to and deregistration of minors.

If we become aware that a minor has provided personal information to us, we will take steps to immediately delete that information from our records. As described in more detail in our Terms and Conditions, please do not upload photos of other people, especially if they are minors.

9. Contact us:

If you have questions or concerns about your personal information or any information in this privacy policy, please contact us.

You can contact us via email at support@bellwin.store